J&M Leadership Team
The J&M Family Management leadership team is a dedicated group of professionals with diverse backgrounds devoted to providing excellent service to its residents, families, employees and partners. Our tenured leadership team brings a wealth of diversity, expertise, and experience and are committed to growing our level of care and operational excellence.
As Chairman, CEO, and Owner of J&M Family Management, Mitchell W. Warren provides overall vision, drive, and leadership while focusing on long-term strategy, leadership and business development, and diversification. Always one to prioritize building relationships with residents, their families, and team members first. His 20 years of real estate and healthcare sector experience has helped forge strong partnerships for the company.
Co-Owner and COO, Jessica provides critical guidance and input on strategic direction and oversees all business operations, including healthcare, life engagement, and sales. Prior to J&M Family Management, Jessica was a licensed clinical social worker (LCSW) and worked at Thresholds, a non-profit providing healthcare and housing for the mentally ill, and chaired two Safe Haven programs. She is an active member of the Life Services Network of Illinois
Tracy serves as Chief Financial Officer for J&M Family Management overseeing the Financial and Shared Services operations which include the Accounting, IT, Legal, and Human Resources departments. Over the last two decades, he has held key strategic roles, including Chief Information Officer for a national medical products company and as Director for a leading digital transformation consulting firm serving Global 2000 and enterprise customers.
As EVP of Hospitality and Restaurant Operations, Bobby oversees all aspects of culinary, hospitality, and maintenance services. He’s instrumental to senior living management hospitality; developing menus to meet/exceed dietary and nutritional standards. As accomplished Chef, he is a perfect fit for overseeing the culinary needs. Bobby also heads up the operational maintenance teams.
As Vice President of Operations, Tamyra oversees community operations focusing on personnel and life engagement. She is responsible for the operational excellence and well-being of each community. Tamyra has worked with J&M for over 10 years in varying positions earning her stripes along the way. Her optimism and enthusiasm is a key driver in her team’s success.
As Vice President of Healthcare, Sharon Shields-Rios, BSN, RN, is responsible for the development and management of community healthcare teams, providing clinical support, and guiding wellness policies. She also oversees our ward-winning life engagement programming called Inspired Connections, a biography-based activities and engagement component designed to complement our person-centered approach.
Michael serves as head of marketing for J&M Family Management overseeing all marketing strategy and activation efforts for its communities and ancillary businesses. Over the last two decades, he has held key strategic roles among global tech and hospitality companies leading their digital transformation and user experience programs.
Shantel oversees sales efforts across all Texan locations. Experienced and passionate Regional Director of Sales and Marketing with a demonstrated history of working within the Senior Health Care Industry. Skilled in Sales, Trouble shooting occupancy deficits, Market trends, Coaching, Communication, and Sales Management.
Mark oversees all sales efforts outside of Texas, covering Illinois & Wisconsin. With over 20 years in sales and sales management. Seven of these years are in senior care. He exells in graduating his team and growing revenue. He returned to J&M Family Management for its work/life balance and the rewarding level of work it provides for families and loved ones.
